Last updated: 04/09/2025
Welcome to elyamotours ! These Terms and Conditions (“Terms”) govern your access to and use of our website [yourwebsite.com] (the “Site”), and the services we offer. By accessing or using the Site and services, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use the Site or our services.
1. General Information
These Terms and Conditions apply to all users of the Site, including visitors, registered users, and customers. We reserve the right to modify, amend, or revise these Terms at any time without prior notice. It is your responsibility to review these Terms regularly for any changes. By continuing to use the Site after such changes, you accept the modified Terms.
2. Services Provided
[Your Company Name] provides tour and event planning services in Morocco. We offer a range of services including, but not limited to, guided tours, adventure activities, cultural experiences, and event planning. Specific details of the services provided are available on our website.
3. Booking and Reservations
To book a tour or event with us, you must complete the booking form on our website and provide accurate and complete information. You agree to provide correct details when booking, and you are responsible for ensuring all booking information is accurate.
- Payment: Full payment or a deposit (as specified) must be made at the time of booking to confirm your reservation.
- Cancellation Policy: Our cancellation policy can be found on the booking page and varies depending on the service booked. In general, cancellations made at least [X] days in advance will be refunded in full. Cancellations made less than [X] days in advance will incur a [X]% cancellation fee.
- Changes to Booking: Changes to your booking may be requested in writing, and we will make reasonable efforts to accommodate them, subject to availability.
4. User Responsibilities
- Accuracy of Information: You agree to provide accurate information during the booking process and throughout your stay. You are responsible for the accuracy of any personal or payment information provided.
- Respectful Behavior: During any tour or event, you are expected to conduct yourself in a respectful manner and follow the instructions of our guides and staff. Any disruptive behavior may result in termination of the service without a refund.
- Health and Safety: You are responsible for ensuring that you are physically and mentally capable of participating in the tours and activities you book. It is important to inform us of any medical conditions or special requirements at the time of booking.
5. Liability and Limitations
- Limitations of Liability: [Your Company Name] is not liable for any injury, loss, or damage sustained during a tour or event, except as provided under Moroccan law. Our liability is limited to the total amount paid for the tour or event.
- Force Majeure: We are not responsible for any failure to perform our services due to causes beyond our control, including but not limited to natural disasters, political unrest, or strikes.
- Insurance: We recommend that all customers purchase travel insurance to cover any unforeseen circumstances such as trip cancellations, medical emergencies, or lost luggage.
6. Intellectual Property
All content on the Site, including images, text, graphics, logos, and trademarks, is the property of [Your Company Name] and is protected by copyright laws. You may not use, copy, or distribute any content from the Site without our prior written consent.
7. Privacy Policy
Your use of the Site is also governed by our [Privacy Policy], which explains how we collect, use, and protect your personal information. By using our Site and services, you agree to the practices outlined in the Privacy Policy.
8. Links to Third-Party Websites
Our Site may contain links to third-party websites or services that are not owned or controlled by [Your Company Name]. We are not responsible for the content, privacy policies, or practices of any third-party sites. We encourage you to review the terms and privacy policies of any third-party websites you visit.
9. Governing Law and Dispute Resolution
These Terms and Conditions are governed by the laws of Morocco. Any disputes arising from or related to these Terms will be resolved through arbitration or mediation in accordance with Moroccan law. You agree to submit to the jurisdiction of the courts in Morocco for any disputes.
10. Amendments to the Terms
We may update or revise these Terms and Conditions from time to time. Any changes will be posted on this page with an updated date. Your continued use of the Site and services after such changes constitutes your acceptance of the modified Terms.
